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Emergency Shelter

Our Static shelter program and warm hospitality is the foundation of the Family Promise model.

Family Promise is the leading national organization preventing and ending family homelessness. Our approach involves prevention services before families become homeless, shelter to help families experiencing homelessness, and stabilization programs once families have secured housing. 

Family Promise has a proven strategy  to help families

And it works.

On average, 92% of the people served in the shelter program secure housing within nine weeks. Because of the depth of services and community support, families stay housed, and Family Promise provides both prevention and stabilization services to increase their impact.


The resources are already there. In the community, there are congregations and many other  organizations that can provide support and assistance. The families receive case management, and are connected with those resources to look for housing and jobs, as well as intensive programs and trainings to give families  new tools for success.  With volunteers giving their time, making meals, and sharing hospitality, family homelessness is addressed and conquered. Across the country, people have realized that this innovative approach truly makes a difference for families experiencing homelessness.

These volunteers are the core of the program. They share food, play with children, teach classes and lend their passion and expertise to help families get back on their feet. They prove that motivated people can solve family homelessness. And, in the process, they truly create “home” – and a community – for families who have no place left to turn.


In every community, these core elements exist. By bringing the community together on the issue of family homelessness, Family Promise addresses a major social problem in a holistic, effective way. Once the community becomes engaged, people understand the root causes of family homelessness and take steps to address them. Family Promise Affiliates have created more than 1,700 community initiatives—housing programs, homelessness prevention, childcare and much more—that target the issues of poverty and homelessness on a local level.


Not only does our 88% success rate mean many more families stably housed, it is also a tremendous cost saving to the community as diversion from far more expensive interventions. Our approach of keeping families together, identifying their strengths, and partnering with the community for solutions means that families are at much lower risk of returning to homelessness.


Family Promise changes lives. We served 126,000 parents and children last year, giving them the ability to realize their true potential. We also change the lives of our 200,000 volunteers, giving them a meaningful outreach right in their own communities.

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